Privacy Policy

1. Overview

This Privacy Policy explains how SYNCD Events Ltd (Company Number 16632285), trading as SYNCD Events, Jordan Hill DJ, JD Mobile Discos, and Kent Dance Floors (“we”, “us”, “our”) collects, uses, and protects your personal data when you use this website or contact us.

We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

a) Information You Provide

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Event details (e.g. date, venue, requirements)
• Any other information you provide via enquiry forms, email, or phone

b) Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Referring website or search terms

This information helps us understand how visitors use our website.

3. How We Use Your Information

We use your personal data to:

• Respond to enquiries and provide quotes
• Manage bookings and deliver our services
• Communicate with you about your event
• Improve our website and services
• Detect and prevent fraud or misuse

Where appropriate, we may also send you relevant updates or marketing communications, but only where permitted by law.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

• Contract – to provide services you request or book
• Legitimate interests – to operate and improve our business
• Consent – where you have opted in to receive marketing communications
• Legal obligation – where we are required to comply with law

5. Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties where necessary, including:

• IT and website service providers
• Payment or accounting providers (where applicable)
• Analytics providers (e.g. Google Analytics)

We may also disclose information if required to comply with legal obligations.

6. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and analyse website traffic.

You can control or disable cookies through your browser settings.

For more detailed information, please refer to our Cookie Policy (if applicable).

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purposes outlined in this policy
• Comply with legal, tax, or accounting requirements

You may request deletion of your data where applicable.

8. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details provided on our website.